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Nalini Pendyala (NaliniP2380)
Infosys Ltd

Infosys Ltd
CA
NaliniP2380 Member since 2019 1 post
Infosys Ltd
Posted: August 2, 2019
Last activity: August 5, 2019
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Unable to find Phones and Tablets groups - Customer Decision Hub -Pega Decisioning Consultant Training

As part of the given exercise ( Customer Decision Hub in the Pega Decisioning Consultant training ), I tried to access the Phones and Tablets groups in the Sales business issues in the hierarchy which was supposedly already created with 2 properties Price and Cost.

I am supposed to add 2 propositions, iPhone and Galaxy to the existing Phones group. But I could not find either of the groups Phones or Tablets. So I tried adding a group called Phones to the Sales business issue, it says created but neither does it show up in the hierarchy later after saving, nor do I have the opportunity to add properties called Price and Cost. I presume the 2 groups should have already existed. Did I miss locating them? Please help. Unable to proceed in creating Strategy Canvas.

Thanks

Nalini

Pega Academy
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