Question
Unable to find Phones and Tablets groups - Customer Decision Hub -Pega Decisioning Consultant Training
As part of the given exercise ( Customer Decision Hub in the Pega Decisioning Consultant training ), I tried to access the Phones and Tablets groups in the Sales business issues in the hierarchy which was supposedly already created with 2 properties Price and Cost.
I am supposed to add 2 propositions, iPhone and Galaxy to the existing Phones group. But I could not find either of the groups Phones or Tablets. So I tried adding a group called Phones to the Sales business issue, it says created but neither does it show up in the hierarchy later after saving, nor do I have the opportunity to add properties called Price and Cost. I presume the 2 groups should have already existed. Did I miss locating them? Please help. Unable to proceed in creating Strategy Canvas.
Thanks
Nalini
Hi
Can you please mention the exact course name, version and the exercise you are trying to complete?
Generally, all our exercises are well tested and you should be able to complete them as described in the exercise steps. If you get stuck, you can also view the solution video, which you can find at the bottom of the every exercise.
Regards
Guru