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Karthikeyan Ramachandran (RAMAK)
Lead Application Architect, Industry Foundations
Pegasystems Inc.
RAMAK Member since 2007 2 posts
Posted: November 16, 2018
Last activity: November 20, 2018

Unable to find robotic automation

When trying to invoke the robotic automation from my flow I get this error:

Unable to invoke robotic automation from this screen. The automation service is either unavailable or this system is not authorized to execute automations. You have the option of either quitting or continuing with your work flow.

Upon reviewing other posts I checked my configuration in Runtime.xml and it seems to be correct. Am attaching the runtimeconfig file here.

In another post, it recommended me to try accessing the API directly using http://pegaserver:portnumber/api/v1/runtime/IsAvailable. This threw the following exception

Description The origin server did not find a current representation for the target resource or is not willing to disclose that one exists.

I have set the URL in hosts file under etc directory as well. The test connection works well when I try logging into RunTime.
Am I missing anything in the setup?
***Edited by Moderator Marissa to update platform capability tags****
Case Management Robotic Process Automation
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