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Anchal Garg (AnchalG2)
Infosys ltd
Senior Associate Consultant
Infosys ltd
AnchalG2 Member since 2015 2 posts
Infosys ltd
Posted: May 21, 2020
Last activity: May 26, 2020

Unable to get Approve/Reject Buttons in Email sent using an activity

Hi All,

I have a requirement to send a follow up email to approvers every day at a specific time in the day. Hence using a agent activity to execute this process. The Approvers should also be able to approve/reject using the buttons provided in the email .For providing these buttons in Correspondence rule i am using "pzEmailAction" section, but unable to get these buttons in the email Moreover in a normal flow if we use the Approval smart shape these buttons appear in the email and work as expected but not via an activity. Can any boy please help me on that. 


For sending the email to the user i am using "SendSimpleEmail" OOTB activity.



***Edited by Moderator Marissa to change type from Pega Academy to Product***

Pega Platform 8.1.5 Case Management Communications and Media Senior System Architect