Posted: 21 Dec 2020 20:28 EST Last activity: 31 Dec 2020 0:13 EST
Unable to get case properties while configuring Robot Activity in Robotics
In Pega 8.5.1, I have configured Case data model with a couple of properties. But while I am trying to configure Robot Activity in Robotics, I have mapped class, Username, Password. But in result I get only a blank box. It doesn't return the case fields there.
Also tried, to check in Application->Inventory->Relevant Records. Even there it lists out only the flows in that class. There also it doesn't list out the case fields.
Please help! if someone is able to achieve it.
***Edited by Moderator: Pooja Gadige to add platform capability tag***
Please mark the properties as relevant records for the class where the case type is created. Only then the properties will be available. If you had used App Studio then Pega would have automatically marked the properties as relevant records
If I am not wrong Robotic studio calls pega via rest api for getting these details. I am assuming you are using local environment for PoC which does not have TLS/SSl configured. So, you might need to uncheck the same in the service package.
If that does not solve the purpose. Consider tracing the service rule and finding the error.