Question 1 Replies 231 Views × Close popover Sumit Singh (SumitS65) Accenture India PVT Ltd Accenture India PVT Ltd IN View Profile Send Message SumitS65 Member since 2017 5 posts Accenture India PVT Ltd Posted: March 29, 2019 Last activity: March 29, 2019 Posted: 29 Mar 2019 3:25 EDT Last activity: 29 Mar 2019 8:03 EDT Closed Unable to get Check in/Checkout for delegated rules We delegated few correspondence for them we are not getting check out button even though at operator level we have selected the allow checkout button Case Management × Close popover Facebook Twitter Linkedin Email Copy Link Copied! Moderation Team has archived post, learn more × Close popover This thread is closed to future replies. Content and links will no longer be updated. If you have the same/similar Question, please write a new Question. Posted: 2 years ago Posted: 29 Mar 2019 4:20 EDT × Close popover Praveen Puri (PraveenPuri) Coforge Limited Praveen Puri Coforge Limited AU View Profile Send Message PraveenPuri Coforge Limited replied to SumitS65 The users who wants to work on the delegated rules will also need an unlocked ruleset. Can you try adding an unlocked production ruleset under the access group for these users.