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DilipKumarN2929 Member since 2016 5 posts
Infosys
Posted: 2 years ago
Last activity: 2 years 6 months ago
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Unable to get original subject from DSN emails.

Hi,

I am trying to get original subject in pyOriginalSubject from the attachment of the DSN emails. I selected "Process delivery status notifications (DSNs)" option in email listener. Configured Thread-Topic in Message Header and in DSN data, I have mapped original-subject to .pyInboundEmail.pyOriginalSubject. I get pyOriginalSubject as "Delivery Status Notification (Failure)" instead of actual subject of original email.

Please let me know if any other configuration is required.

Thanks,

Dilip

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