When you export the data from the Log Analyzer tool you should see the files generated in the C:\WINDOWS\Temp directory. When you click import, it should try to re-import the files from that directory.
I tested with Alerts and saw these files generated in my temp directory.
Do you see the export files present in your temp directory?
I have tried to access the C:\WINDOWS\Temp directory but seems access is restricted for me, so I changed this temp path in the excel to other drive and tried but its not working, do we have anyother alternative to make it work?
The export files would need to be present in the other directory for it to work. When I export, the files are automatically exported to C:\WINDOWS\Temp. I do not see a configuration option to change where the files are exported. Maybe someone else will know how to change it.
After speaking with my Subject Matter Experts, they suggest that you open a Support Request so that a Screen Share can be done to see what is happening. When you open a Support Request, please reference this thread to help the Engineer who is assigned to assist you. Also, please let us know here the SR ID so that we may track its progress for you.
The Log Analyzer tool was being run on a different server so the data files were not exported to the local machine. When running the Log Analyzer tool on the local machine, the data files are exported to the C:\Windows\Temp directory and can be viewed in the AES_LiteParser.xls file when macros are enabled.