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Ravi Prakash Reddy (REDDR3)
PEGA
Sr. Architect, CRM, Customer Service
Pegasystems Inc.
IN
REDDR3 Member since 2011 6 posts
PEGA
Posted: January 17, 2017
Last activity: January 18, 2017
Posted: 17 Jan 2017 13:52 EST
Last activity: 18 Jan 2017 1:13 EST
Closed

unable to launch case using Mashup in Internet Explorer

Hi,

I'm trying to launch case using Mashup in Internet exploerer. It works fine in Chrome and Firefox and fails in IE.

When accessed in IE, I could see recursive requests with 303 response in the fiddler and causing "This page can't be displayed" on the browser. When i cleared browser cache, it worked sometimes but it started failing second time trying to launch.

if we add webhost name to the trusted sites in the IE, it starts working but we can't go with this configuration. Am i missing any configurations on the server/mashup level?

sample script used for validating:

<script src ='http://10.60.214.38:9080/prweb/PRServlet?pyActivity=pzIncludeMashupScripts'></script&gt;
<script>
function preparePegaAParams(gadgetName) {
    var pegaAParamObj = {};
    pegaAParamObj.UserIdentifier="Administrator@pega.com";
    pegaAParamObj.Password="aW5zdGFsbA%3D%3D";
    pegaAParamObj.pzSkinName="pyEndUser";    
    return pegaAParamObj;
}

function launchOnlineHelpProcess() {

var PegaAParamObject = null;  
PegaAParamObject = preparePegaAParams("PegaGadget");  
  pega.web.api.doAction("PegaGadget", "createNewWork", "PegaSample-Task", "BasicProcess", PegaAParamObject);
 }
 
</script>
</head>
<body>
<div data-pega-gadgetname ='PegaGadget' 
data-pega-action ='createNewWork' 
data-pega-action-param-classname ='PegaSample-Task' 
data-pega-action-param-flowname ='BasicProcess' 
data-pega-action-param-model ='' 
data-pega-isdeferloaded ='true' 
data-pega-applicationname ='PegaRULES' 
data-pega-threadname ='STANDARD' 
data-pega-systemid ='pega'
data-pega-resizetype ='stretch' 
data-pega-url ='http://10.60.214.38:9080/prweb
data-pega-redirectguests ='true' ></div>
<button onclick="javascript:launchOnlineHelpProcess()" > launch case </input>

Thanks!

***Updated by moderator: Lochan to add Categories; tagged SR Exists***

Data Integration System Administration Support Case Exists
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