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State Farm Insurance
Posted: 2 years ago
Last activity: 2 years 1 month ago
Unable to launch local actions as modal dialog in production environment
I have a button in a tree navigation harness which opens a local action.
I have added the functionality on the button click as - add action -> Launch -> local action
The local action loads as a modal dialog window in test environment, but the same local action launches as "replace current" in production environment.
We are using PEGA V 7.1.8 in both test and production environments
Posted: 2 years ago
Posted: 2 years ago
Hello,
Can you see any JavaScript issue or popup blocker been called? Is it the same thing in Pre-Prod?
Accepted Solution
Posted: 2 years ago
The issue was that, the application required a check to the "Render in HTML5" check under presentation. It was unchecked in production. A simple change. Thanks for all the help.
Can you double check the Button Configuration -> Actions? In the "Target" field, did you select "Modal Dialog" or " Replace Current". See attached screenshot.