Unable to launch the Pega 7.2.1 Personal Edition when clicked on Start up Icon
I am getting below message in the command prompt when i click on launch icon.
server starting
'cmd' is not recognized as an internal or external command, operable program or batch file.
***Moderator Edit: Vidyaranjan| Updated Categories***
Areteans Technologies
AU
Try clicking on shutdown icon of pega PE once before startup
Pegasystems Inc.
GB
server starting
'cmd' is not recognized as an internal or external command, operable program or batch file.
This error usually indicates that a batch file or other command type file is not in the path.
Accepted Solution
Pegasystems Inc.
IN
Hello!
Thank you all for the great responses! Shyam has reached out to us, moderators, to state that the issue is now resolved. Below are the analysis points of the resolution.
Two scenarios that might be encountered.
1) The installation would be completed successfully with showing any errors, but when trying to launch the Pega using Pega Start up icon that is available on the desktop.
2) Tomcat server Heap size might also need to be increased. Please follow below URL to do the same.
https://community.pega.com/knowledgebase/release-note/recommended-heap-sizes
Hello!
Thank you all for the great responses! Shyam has reached out to us, moderators, to state that the issue is now resolved. Below are the analysis points of the resolution.
Two scenarios that might be encountered.
1) The installation would be completed successfully with showing any errors, but when trying to launch the Pega using Pega Start up icon that is available on the desktop.
2) Tomcat server Heap size might also need to be increased. Please follow below URL to do the same.
https://community.pega.com/knowledgebase/release-note/recommended-heap-sizes
For 1st scenario, In installation wizard, although a pop up appears to display installation is completed. But in the wizard, it would show files or folders that are missing or not able to find in the unzip folder of PRPC installation kit in install tab of the wizard. In my case, wizard had displayed Pega GUI was not in the directory path which we can get it in the zip file and place the file or folder in the directory path that is shown in the wizard. After that uninstall PRPC from the system and re-install the same again.
Regards,
Lochan | Community Moderator | Pegasystems Inc.