Question 2 Replies 71 Views × Close popover Sai Dubbaka (SaiD0403) Cox Communications Telere Cox Communications Telere IN View Profile Send Message SaiD0403 Member since 2018 4 posts Cox Communications Telere Posted: May 14, 2019 Last activity: May 15, 2019 Posted: 14 May 2019 4:44 EDT Last activity: 15 May 2019 5:03 EDT Closed Unable to log off in IOS device from Pega Mobile APP when session times out Hi All, Can anyone please suggest on the below issue. Issue : Not able to log off from the app when session gets time out in Iphone, same application in android device logs off correctly but not in IOS device. Used pxsessionTimer section to get the session time out modal dialog. This is a Pega online mobile application built for android and ios devices in 7.3.0 version. Thanks, Sai. Pega Platform Mobile × Close popover Facebook Twitter Linkedin Email Copy Link Copied! Moderation Team has archived post, learn more × Close popover This thread is closed to future replies. Content and links will no longer be updated. If you have the same/similar Question, please write a new Question. Posted: 1 year ago Posted: 14 May 2019 7:36 EDT × Close popover Paul Gentile (PaulGentile_GCS) PEGA Sr. Software Solutions Engineer Pegasystems Inc. US View Profile Send Message PaulGentile_GCS PEGA replied to SaiD0403 Are you able to capture a console log from the device? Aside from that: what is observed behavior compared to Android (E.g. is modal dialog non-responsive)? can the operator logout before timeout? Are there any frameworks on top of base Pega? What authentication is in use (basic, SSO, etc.)? Posted: 1 year ago Posted: 15 May 2019 5:03 EDT × Close popover Sioni Mallik (SioniM82) Cox Business Services Cox Business Services IN View Profile Send Message SioniM82 Cox Business Services replied to PaulGentile_GCS Are you able to capture a console log from the device? [Yes. Attached for reference] Aside from that: what is observed behavior compared to Android (E.g. is modal dialog non-responsive)? [No and it is working properly] can the operator logout before timeout? [Yes] Are there any frameworks on top of base Pega? [No] What authentication is in use (basic, SSO, etc.)? [SAMLAuth] We are using iOS version 12.2. We observed that if we use iOS version below 12.2 then it is working. The HC version is 7.41 and Pega version is 7.3.0.