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AnshulEgbertD2465 Member since 2018 1 post
UnitedHealth Group
Posted: 2 years ago
Last activity: 1 year 7 months ago
Closed

Unable to login to exercise system for CSA Training

Hi,

I have registered for CSA training and am under-going the same. I am unable to access the Exercise System as it states that the "The information you entered was not recognized."

This is the link that I'm trying to access with my Pega account username and password.

https://paex45-ap.pegacloud.io/prweb/beEBp4uRVTogorRwSwWqbKQhhojtVn9iDN…

Any assistance would be really appreciated.

Thanks in advance,

Anshul

***Edited by Moderator Marissa to move from Pega Support Community to Pega Academy***

Pega Academy
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Posted: 2 years ago

Hi Anshul,


Please double check your credentials. Depends on training we provide general credential available for specific lesson.  If your credentials are ok please:


  • Could you describe which browser do you use to login into training system ?

  • Could you try to clear cache or use private mode in your browser ?

Thanks,


Piotr

Posted: 2 years ago

Could you please provide the steps that you followed?

Posted: 1 year ago

I am having the same issue too.


I used my email and forum nickname as username.


I even changed my password and retry.


I have also use incognito mode on my chrome browser.



Image removed.







Statusfail
MessageAuthentication Failed.
Operator IDUnauthenticated or not available
Requestor IDnone
TimestampSun Feb 03 05:48:00 UTC 2019
Engine VersionPegaRULES 7.30 (PRPC-7.3.1-184)

 


 


 

Posted: 1 year ago
Updated: 1 year ago

Hi,


Thank you for posting your query in the PSC. This looks like an inactive post and hence, we suggest you create a new post for your query. Click on the Write Post button here. Once created, please reply back here with the URL of the new post.


You may also refer this discussion link as a reference in the new thread.
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