Question
Unable to Login into Pega
Hello,
I receive the following error when trying to log into Pega:
Status fail
Message There has been an issue; please consult your system administrator
Operator ID Unauthenticated or not available
Requestor ID No ID available
Timestamp Fri Sep 01 13:15:41 UTC 2017
Engine Version PegaRULES 7.20 ML2 (PRPC-7.2.2-60)
I attached the error output as see in /opt/tomcat/logs/catalina.out when trying to log into Pega. Any ideas what could have caused this, and how to fix?(Loging was working previously) Please let me know if you need other log file info to diagnose.
Thanks!
Matt Ellison
***Updated by moderator: Lochan to add Categories***
Hi,
To work around the issue and get the Pega login page to display, place the below entry in prconfig.xml and restart JVM
<env name="Identification/SystemName" value="prpc" />
Try this and see if issue is resolved or not.
Thank You.