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Matt Ellison (MattE957)
Welltok

Welltok
US
MattE957 Member since 2017 12 posts
Welltok
Posted: September 2, 2017
Last activity: September 7, 2017
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Unable to Login into Pega

Hello,

I receive the following error when trying to log into Pega:

Status fail
Message There has been an issue; please consult your system administrator
Operator ID Unauthenticated or not available
Requestor ID No ID available
Timestamp Fri Sep 01 13:15:41 UTC 2017
Engine Version PegaRULES 7.20 ML2 (PRPC-7.2.2-60)

I attached the error output as see in /opt/tomcat/logs/catalina.out when trying to log into Pega. Any ideas what could have caused this, and how to fix?(Loging was working previously) Please let me know if you need other log file info to diagnose.

Thanks!

Matt Ellison

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