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Piyush Kumar (Piyush)
Evoke Technologies
Technical Lead
Evoke Technologies
IN
Piyush Member since 2015 44 posts
Evoke Technologies
Posted: January 12, 2021
Last activity: January 21, 2021
Posted: 12 Jan 2021 6:38 EST
Last activity: 21 Jan 2021 4:00 EST

Unable to login into Pega Mobile App

While trying to logging into Pega Mobile App we are getting this error - Authentication Response from Server is not valid.

It is also generating security event exceptions (see attachment). I have tried with both the configurations of enabling and disabling offline support.

Also it has been observed , that if left idle for few hours and then tried, it does allow logging and use of the application but again logs out after some time.

What could be the possible issues?

Pega Platform 8.1.4 Mobile Other Industry Lead System Architect