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GouthamReddyP2966 Member since 2016 1 post
Health Net
Posted: September 29, 2017
Last activity: September 29, 2017
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Unable to login into Pega Mobile Express for sales automation application

After I scan the QR code I could see the login and the login validation is working fine too but after I enter the valid login credentials it is redirecting to an error page with the error

Status: fail

Message: There has been an issue please consult your system administrator

Engine Version: PegaRules 7.30

Thanks,

Goutham

Case Management Mobile
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Moderation Team has archived post
Posted: 3 years ago

Hi Goutham,


This is a generic failure that can have many causes.  I would start by looking at the Pega logs on the server, then checking the client logs for the device. 


- James


 
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