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 Goutham Reddy Pabbati Reddy (GouthamReddyP2966)
Health Net

Health Net
US
GouthamReddyP2966 Member since 2016 1 post
Health Net
Posted: September 29, 2017
Last activity: September 29, 2017
Posted: 29 Sep 2017 14:26 EDT
Last activity: 29 Sep 2017 14:44 EDT
Closed

Unable to login into Pega Mobile Express for sales automation application

After I scan the QR code I could see the login and the login validation is working fine too but after I enter the valid login credentials it is redirecting to an error page with the error

Status: fail

Message: There has been an issue please consult your system administrator

Engine Version: PegaRules 7.30

Thanks,

Goutham

Case Management Mobile
Moderation Team has archived post, This thread is closed to future replies. Content and links will no longer be updated. If you have the same/similar Question, please write a new Question.
Posted: 4 years ago
Posted: 29 Sep 2017 14:44 EDT
James Hall (HALLJ)
PEGA
Lead Product Architect
Pegasystems Inc.
US

Hi Goutham,


This is a generic failure that can have many causes.  I would start by looking at the Pega logs on the server, then checking the client logs for the device. 


- James


 

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