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Pradeep Chowdary Pydi (PradeepPydi)
Anthem
Senior PEGA DEVOPS and Cloud Administrator
Anthem
IN
PradeepPydi Member since 2017 221 posts
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Posted: March 2, 2018
Last activity: March 9, 2018
Posted: 2 Mar 2018 7:47 EST
Last activity: 9 Mar 2018 11:01 EST
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Unable to obtain Pega Call Engine Version @PRPC 731

Hi Team,
We are not able to find the following details Pega Call Engine,Avaya API and Genesys API on the Pega Call: Administration & Configuration (Version Information) screen.

PFB for the error message.

The Flow Action pre-processing activity GetVersionInfo failed: java.lang.UnsupportedClassVersionError: com/pega/pegacti/core/Version : Unsupported major.minor version 52.0

Environment details below :

PRPC 731/CRM731/HCIF 731/CRMHC 731

***Edited by Moderator Marissa to update SR Details***

Pega Customer Service System Administration Support Case Parallel
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