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VinayakaRaoB Member since 2016 2 posts
Cognizant Technology Solutions
Posted: 4 years ago
Last activity: 4 years 2 months ago
Closed

Unable to Open Case using Open Activity in Work- class

I am unable to open Case by invoking Open activity in Work- class from my custom activity by passing pzInskey, Harness name etc.

My requirement is

1. We have list of cases displayed in a Repeat Grid in UI. When user clicks on a row in repeat grid, we have to check if the case is already opened by the user if not open the case.

2. It works if we use OOB Open Work by Handle Action on Repeat Grid row. It opens the case.

3. But we don't want to use this OOB action instead invoke custom activity and from it invoke Open activity in Work- class.

4. When I trace Work-Open activity is executing fine but the Case is not opened in the UI.

Any help would be appreciated.

Thanks

Vinayaka Rao

User Interface
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