Question

5
Replies
1284
Views
pramod kumar (pramodk8)
Accenture
Application Development Sr Analyst
Accenture
IN
pramodk8 Member since 2015 18 posts
Accenture
Posted: April 16, 2016
Last activity: April 21, 2016
Posted: 16 Apr 2016 6:53 EDT
Last activity: 21 Apr 2016 10:53 EDT
Closed

Unable TO OPEN THE GENARATED WORD/PDF  DOCUMENT.

Hi All,

i am facing one issue . we have a requirement like attach the work object details in mail.  and based on work object details need to create word document and send it in email attachment.

i am able to create word and attach it in mail. but after downloading i try to open it  i am getting some error " We are sorry . We can' t open the file because we found a problem with its contents" unable to open the word document.

The file type is .docx and one thing is .doc file type is working fine able to open after downloading.

the issue is with .docx and .pdf file types.

please suggest me how to resolve this.

please find the attached screen shot for your reference.

Pega Customer Service Security Reporting Data Integration Low-Code App Development User Experience System Administration
Moderation Team has archived post, This thread is closed to future replies. Content and links will no longer be updated. If you have the same/similar Question, please write a new Question.