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 gauda balakrishna (gaudab86)
KPMG India PVT Ltd

KPMG India PVT Ltd
IN
gaudab86 Member since 2017 1 post
KPMG India PVT Ltd
Posted: August 2, 2017
Last activity: November 6, 2018
Posted: 2 Aug 2017 1:54 EDT
Last activity: 6 Nov 2018 20:02 EST
Closed

"unable to open IE11 using openspan for windows 10"

Hi Team,

I am unable to open IE11 using openspan, when i am trying to open, the window opened but browser is not opening

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Robotic Process Automation
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Posted: 3 years ago
Posted: 2 Aug 2017 11:22 EDT
Carlos Lopez (lopec)
PEGA
Technical Support Engineer
Pegasystems Inc.
US

Hello gaudab86,


Please provide the following information:


1. Version of Robotic Studio (Openspan) that you are using.


2. Version of Windows Installed. You can find this by entering 'winver' in the command prompt.


 


Please be aware that Antivirus/Firewall software can sometimes cause issues similar to this issue. Is it possible to temporarily disable you Antivirus/Firewall software so that you can test?