Question
Bank of America
US
Last activity: 12 Aug 2016 2:04 EDT
Unable to open an instance using the given inputs
While clicking on the link to download and open an attachment using OOTB section "AttachmentListView", I am getting error as: "Unable to open an instance using the given inputs".
Please suggest. The record exists in DB.
Pegasystems Inc.
IN
Hi Rohit,
Could you please confirm the Pega verion used?
Are you able to to see the same issue with an OOTB User?
For test purpose: Login as administrator@pega.com/install and run an OOTB flow and try the same usecase.
Thanks,
Gisela
Bank of America
US
Hi Gisela,
We are using 7.1.8 version.
Due to security concerns, we cant make changes using Admin operator.
Regards,
Rohit
Pegasystems Inc.
IN
Hi Rohit,
Could you run the OOTB flow PegaSample-Task BasicProcess and try ? This is an OOTB flow. Just wanted to ensure if the issue lies with the environment or your application.
Thanks,
Gisela