Question
2
Replies
240
Views
Posted: February 17, 2020
Last activity: February 18, 2020
Unable to open an instance using the given inputs: pxObjClass="Data-EmailAccount",pyAccountName="Work-",pyAccountType="Notify"
Hi Team,
While sending email i am getting this error |" Unable to open an instance using the given inputs: pxObjClass = "Data-EmailAccount", pyAccountName = "Work-", pyAccountType = "Notify" "|.
Can anyone tell me why this error is coming.
Thanks,
Ravi
Are you sending email from the context of a case? Have you configured an email account named after your class group? For example, if your classgroup name is ABC-App-Work, you need to create an email account with the name ABC-App-Work.