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RaviY230 Member since 2018 22 posts
HCL Technologies Ltd
Posted: 8 months ago
Last activity: 8 months 1 week ago

Unable to open an instance using the given inputs: pxObjClass="Data-EmailAccount",pyAccountName="Work-",pyAccountType="Notify"

Hi Team,

 

While sending email i am getting this error |" Unable to open an instance using the given inputs: pxObjClass = "Data-EmailAccount", pyAccountName = "Work-", pyAccountType = "Notify"  "|.

Can anyone tell me why this error is coming.

 

Thanks,

Ravi

Pega Federated Case Management System Administration Education System Architect
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Posted: 8 months ago

Are you sending email from the context of a case? Have you configured an email account named after your class group? For example, if your classgroup name is ABC-App-Work, you need to create an email account with the name ABC-App-Work.
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