Question5Replies346ViewsX NAGA PRAVEEN Member since 2012 4 posts Nomura Research Institute IT Sol Posted: 3 years agoLast activity: 3 years 6 months ago Closed Unable to open skin instancewhen trying to open a skin instance,getting a following error.And i tried run thru Revaildate and Save Option, I am getting Bad status StatusfailMessageThere has been an issue; please consult your system administratorOperator IDnagapraveenRequestor IDH9E29D120E78F4CD248283F626BF86924TimestampWed Dec 28 08:57:04 EST 2016Engine VersionPegaRULES 7.10 ML8 (coreAssemblyCached_718_675)Caught exception: com.pega.pegarules.data.internal.clipboard.directstream.BadStreamDataException: cannot get string value from non-string propertycom.pega.pegarules.data.internal.clipboard.directstream.DirectStream.getPropertyFieldValue_DSCOnly(DirectStream.java:2588)com.pega.pegarules.data.internal.clipboard.directstream.DirectStream.getStringValue_DSCOnly(DirectStream.java:2509)com.pega.pegarules.data.internal.clipboard.DirectStreamContainer.getStringValue(DirectStreamContainer.java:238)com.pega.pegarules.data.internal.clipboard.ClipboardPageImpl.getStringAndChain(ClipboardPageImpl.java:1864)Which caused: com.pega.pegarules.pub.PRRuntimeError: PRRuntimeError User Interface ReplyI also have this Question (0) FacebookTwitterLinkedinEmail Copy Link Copied! Moderation Team has archived post This thread is closed to future replies. Content and links will no longer be updated. If you have the same/similar Question, please write a new Question. Posted: 3 years agoGangababu PEGA replied to NAGA PRAVEENWhat is the outcome if you open the skin rule/ run the revalidate and save using Administrator@pega.com user name? Posted: 3 years agoNAGA PRAVEEN Nomura Research Institute IT Sol replied to NAGA PRAVEENI need to add a new style sheet in Additional style sheets Row in "IncludedbStyles" of the skin instance. Posted: 3 years agoSantanu PEGA replied to NAGA PRAVEENHi NagaPraveen is it an upgraded environment ? When / how this skin was developed ? Posted: 3 years agoNAGA PRAVEEN Nomura Research Institute IT Sol replied to SantanuYes.It was upgraded from 6.2 to 7.1.8 Posted: 3 years agoSantanu PEGA replied to NAGA PRAVEENThank you for your reply. Can you please try opening the skin in your old 6.2 system ( if possible ) and see whetther you are able to open it or not. If you can see the skin rule, please take a screenshot and share it with us.