Question5Replies358Views NAGA PRAVEEN Member since 2012 4 posts Nomura Research Institute IT Sol Posted: 3 years agoLast activity: 3 years 8 months ago Closed Unable to open skin instancewhen trying to open a skin instance,getting a following error.And i tried run thru Revaildate and Save Option, I am getting Bad status StatusfailMessageThere has been an issue; please consult your system administratorOperator IDnagapraveenRequestor IDH9E29D120E78F4CD248283F626BF86924TimestampWed Dec 28 08:57:04 EST 2016Engine VersionPegaRULES 7.10 ML8 (coreAssemblyCached_718_675)Caught exception: com.pega.pegarules.data.internal.clipboard.directstream.BadStreamDataException: cannot get string value from non-string propertycom.pega.pegarules.data.internal.clipboard.directstream.DirectStream.getPropertyFieldValue_DSCOnly(DirectStream.java:2588)com.pega.pegarules.data.internal.clipboard.directstream.DirectStream.getStringValue_DSCOnly(DirectStream.java:2509)com.pega.pegarules.data.internal.clipboard.DirectStreamContainer.getStringValue(DirectStreamContainer.java:238)com.pega.pegarules.data.internal.clipboard.ClipboardPageImpl.getStringAndChain(ClipboardPageImpl.java:1864)Which caused: com.pega.pegarules.pub.PRRuntimeError: PRRuntimeError User Interface ×Close popoverFacebookTwitterLinkedinEmail Copy Link Copied! Moderation Team has archived post This thread is closed to future replies. Content and links will no longer be updated. If you have the same/similar Question, please write a new Question. Posted: 3 years agoGangababu PEGA replied to NAGA PRAVEENWhat is the outcome if you open the skin rule/ run the revalidate and save using Administrator@pega.com user name? Posted: 3 years agoNAGA PRAVEEN Nomura Research Institute IT Sol replied to NAGA PRAVEENI need to add a new style sheet in Additional style sheets Row in "IncludedbStyles" of the skin instance. Posted: 3 years agoSantanu PEGA replied to NAGA PRAVEENHi NagaPraveen is it an upgraded environment ? When / how this skin was developed ? Posted: 3 years agoNAGA PRAVEEN Nomura Research Institute IT Sol replied to SantanuYes.It was upgraded from 6.2 to 7.1.8 Posted: 3 years agoSantanu PEGA replied to NAGA PRAVEENThank you for your reply. Can you please try opening the skin in your old 6.2 system ( if possible ) and see whetther you are able to open it or not. If you can see the skin rule, please take a screenshot and share it with us.