Question

1
Replies
91
Views
ManindraReddy Member since 2015 17 posts
Tata Consultancy Services
Posted: May 13, 2019
Last activity: September 11, 2019
Closed

Unable to read Direct messages from Twitter(Twitter Integration sentiment analysis)

Hi all,

I am using twitter social sentiment analysis and trying to capture the customer intent and analyse the sentiment, For this I have configured a Data-Set which respective twitter api and cosumer keys,

I am able to read only tweets through this connection, If i select only TrackDirectMessages Check box and run the data set the result set is always empty even though i have just sent a message to the respective account.

I am able to get the tweets properly if i select Track tweets but not messages

Please let me know if something additional needs to be done to resolve this issue

Note I have all permission enabled for my twitter dev account (Read, write, Direct message)

***Edited by Moderator: Lochan to update platform capability tags***

Pega Customer Decision Hub Pega Platform
Moderation Team has archived post
Share this page LinkedIn