Posted: 13 May 2019 3:57 EDT Last activity: 11 Sep 2019 8:33 EDT
Unable to read Direct messages from Twitter(Twitter Integration sentiment analysis)
I am using twitter social sentiment analysis and trying to capture the customer intent and analyse the sentiment, For this I have configured a Data-Set which respective twitter api and cosumer keys,
I am able to read only tweets through this connection, If i select only TrackDirectMessages Check box and run the data set the result set is always empty even though i have just sent a message to the respective account.
I am able to get the tweets properly if i select Track tweets but not messages
Please let me know if something additional needs to be done to resolve this issue
Note I have all permission enabled for my twitter dev account (Read, write, Direct message)
***Edited by Moderator: Lochan to update platform capability tags***