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Divyateja Veeramalla (DivyatejaV7165)
CNO Financial Group Inc

CNO Financial Group Inc
IN
DivyatejaV7165 Member since 2020 3 posts
CNO Financial Group Inc
Posted: 1 week 2 days ago
Last activity: 3 days 19 hours ago

Unable to retrieve Facebook Posts through dataset

Hi, We have created a facebook developer account and have configured a dataset for retrieving the facebook posts and direct messages with all the required details.

Upon testing, the connection seems successful but we are unable to capture the posts. Instead, we are able to retrieve the direct messages to the specified account.

Can anyone please help us on the above issue.

Pega Customer Service 8.5 Conversational Channels Senior System Architect