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AkshayS1088 Member since 2016 2 posts
DirecTV
Posted: 2 years ago
Last activity: 2 years 7 months ago
Closed
Solved

Unable to save rule to open ruleset version in VM 7.1.9

I have lock version A:01-01-01 and now created A:01-01-02. When trying to Save As rule from 01 version to 02 version then rule is not getting save.

Error in log file: You are not authorized to save instance RULE-OBJ-REPORT-DEFINITION XX PYMYCASESREPORT #20180209T001514.569 GMT, of class Rule-Obj-Report-Definition

The rule form does not show save button and instead shows Save button with lock icon.

Lock icon says- A:01-01-02 is locked. Check out to branch or save as into unlocked rule set version to edit.

Unable to proceed due to this issue.

Perform below steps but does not solve issue:

  • Re-save ruleset version and ruleset.
  • Re-save class of rule
  • Restarted VM

Appreciate your quick help.

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