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KANTHR01 Member since 2006 5 posts
Cigna
Posted: January 15, 2019
Last activity: January 17, 2019
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Unable to Save Rules - Null Pointer Exception throwing on DirectStreamEncoderV7

We are not able to create Rule Instances..Properies/Unlock a Ruleset etc. Getting below Exception in logs. Any idea.

2019-01-15 13:57:46,154 [/10.27.37.223:8080-8] [ ] [_ProdHotfix:04.01.01] ( internal.mgmt.Executable) ALERT ciljbosd0158.sys.cigna.com|10.22.149.1 C95971 - 2019-01-15 18:57:46,154 GMT*8*EXCP0001*0*0*018e74d6a51a9bcb9a9706bf594c2881*NA*NA*H4DE7D0DC78041610730FFFD65200120C*C95971*Cigna-US-Clme-Work-Claims-EPS*EPS:Dev_BasesLoaded_ProdHotfix:04.01.01*de07ffa2a95eb306774e611f09b3dd37*Y*155*H4DE7D0DC78041610730FFFD65200120C*161*http-ciljbosd0158.sys.cigna.com/10.27.37.223:8080-8*STANDARD*com.pega.pegarules.session.internal.mgmt.Executable*ciljbosd0158.sys.cigna.com|10.22.149.1*Activity=Pega-RunRecord.pzRunRecordExecute*Rule-Obj-Activity:pzRunRecordExecute*@BASECLASS PZCLEARDATAPAGESUSEDINNEWRULEACTIONS #20151230T140141.049 GMT Step: 1 Circum: 0*****NA*NA*Cigna-FW-ClmeFW-Work*RunRecordPrimaryPage*Cigna-FW-ClmeFW-Work*RunRecordPrimaryPage*doActivity Rule-Obj-Activity:UnlockRulesetVersion;Java;RULE-OBJ-ACTIVITY RULE-OBJ-ACTIVITY PYRUNRECORDEXECUTE #20141219T065204.980 GMT Step: 1 Circum: 0;doActivity Rule-Obj-Activity:pyRunRecordExecute;Call pyRunRecordExecute;3 additional frames in stack;*Ruleset=CignaCXT;Version=04-02-01;*[MSG][Exception][STACK][java.lang.NullPointerException<CR>at com.pega.pegarules.data.internal.clipboard.DirectStreamEncoderV7.releaseEncoder(DirectStreamEncoderV7.java:288)<CR>at com.pega.pegarules.data.internal.clipboard.DirectStreamEncoderV7.encode(DirectStreamEncoderV7.java:515)<CR>at com.pega.pegarules.data.internal.clipboard.StorageStreamCommonImpl.encode(StorageStreamCommonImpl.java:853)<CR>at com.pega.pegarules.data.internal.clipboard.ClipboardPageImpl.getStreamForm(ClipboardPageImpl.java:3873)<CR>at com.pega.pegarules.data.internal.access.PageDatabaseMapperImpl.getStreamFormOfPage(PageDatabaseMapperImpl.java:1458)<CR>at com.pega.pegarules.data.internal.access.DatabaseImpl.preprocessInstancesBeforeCriticalCommitSection(DatabaseImpl.java:3235)<CR>at com.pega.pegarules.data.internal.access.DatabaseImpl.attemptToProcessUpdates(DatabaseImpl.java:2746)<CR>at com.pega.pegarules.data.internal.access.DatabaseImpl.processUpdates(DatabaseImpl.java:2415)<CR>at com.pega.pegarules.data.internal.access.Saver.save(Saver.java:679)<CR>at com.pega.pegarules.data.internal.access.Saver.save(Saver.java:1908)<CR>at com.pega.pegarules.data.internal.access.DatabaseImpl.save(DatabaseImpl.java:4056)<CR>at com.pegarules.generated.activity.sh_action_unlockrulesetversion_3d5f8684237791be682358ae4f9af3f1.step4_circum0(sh_action_unlockrulesetversion_3d5f8684237791be682358ae4f9af3f1.java:352)<CR>at com.pegarules.generated.activity.sh_action_unlockrulesetversion_3d5f8684237791be682358ae4f9af3f1.perform(sh_action_unlockrulesetversion_3d5f8684237791be682358ae4f9af3f1.java:137)<CR>at com.pega.pegarules.session.internal.mgmt.Executable.doActivity(Executable.java:3528)<CR>at com.pega.pegarules.session.internal.mgmt.Executable.doAction(Executable.java:3261)<CR>at com.pegarules.generated.activity.ra_action_pyrunrecordexecute_0f739eeb61a9046be9a6d286a73f151a.step1_circum0(ra_action_pyrunrecordexecute_0f739eeb61a9046be9a6d286a73f151a.java:175)<CR>at com.pegarules.generated.activity.ra_action_pyrunrecordexecute_0f739eeb61a9046be9a6d286a73f151a.perform(ra_action_pyrunrecordexecute_0f739eeb61a9046be9a6d286a73f151a.java:69)<CR>at com.pega.pegarules.session.internal.mgmt.Executable.doActivity(Executable.java:3528)<CR>at com.pega.pegarules.session.internal.mgmt.Executable.invokeActivity(Executable.java:10675)<CR>at com.pegarules.generated.activity.ra_action_pzrunrecordexecute_f73998920c112079b42c8cca0a4e44ad.step11_circum0(ra_action_pzrunrecordexecute_f73998920c112079b42c8cca0a4e44ad.java:1009)<CR>at com.pegarules.generated.activity.ra_action_pzrunrecordexecute_f73998920c112079b42c8cca0a4e44ad.perform(ra_action_pzrunrecordexecute_f73998920c112079b42c8cca0a4e44ad.java:245)<CR>at com.pega.pegarules.session.internal.mgmt.Executable.doActivity(Executable.java:3528)<CR>at com.pega.pegarules.session.internal.mgmt.base.ThreadRunner.runActivitiesAlt(ThreadRunner.java:646)<CR>at com.pega.pegarules.session.internal.mgmt.PRThreadImpl.runActivitiesAlt(PRThreadImpl.java:467)<CR>at com.pega.pegarules.session.internal.engineinterface.service.HttpAPI.runActivities(HttpAPI.java:3166)<CR>at com.pega.pegarules.session.external.engineinterface.service.EngineAPI.processRequestInner(EngineAPI.java:390)<CR>at sun.reflect.GeneratedMethodAccessor64.invoke(Unknown Source)<CR>at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)<CR>at java.lang.reflect.Method.invoke(Method.java:498)<CR>at com.pega.pegarules.session.internal.PRSessionProviderImpl.performTargetActionWithLock(PRSessionProviderImpl.java:1301)<CR>at com.pega.pegarules.session.internal.PRSessionProviderImpl.doWithRequestorLocked(PRSessionProviderImpl.java:1038)<CR>at com.pega.pegarules.session.internal.PRSessionProviderImpl.doWithRequestorLocked(PRSessionProviderImpl.java:893)<CR>at com.pega.pegarules.session.external.engineinterface.service.EngineAPI.processRequest(EngineAPI.java:331)<CR>at com.pega.pegarules.session.internal.engineinterface.service.HttpAPI.invoke(HttpAPI.java:825)<CR>at com.pega.pegarules.session.internal.engineinterface.etier.impl.EngineImpl._invokeEngine_privact(EngineImpl.java:327)<CR>at com.pega.pegarules.session.internal.engineinterface.etier.impl.EngineImpl.invokeEngine(EngineImpl.java:270)<CR>at com.pega.pegarules.session.internal.engineinterface.etier.impl.EngineImpl.invokeEngine(EngineImpl.java:247)<CR>at com.pega.pegarules.priv.context.JNDIEnvironment.invokeEngineInner(JNDIEnvironment.java:278)<CR>at com.pega.pegarules.priv.context.JNDIEnvironment.invokeEngine(JNDIEnvironment.java:223)<CR>at com.pega.pegarules.web.impl.WebStandardImpl.makeEtierRequest(WebStandardImpl.java:594)<CR>at com.pega.pegarules.web.impl.WebStandardImpl.doPost(WebStandardImpl.java:390)<CR>at sun.reflect.GeneratedMethodAccessor63.invoke(Unknown Source)<CR>at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)<CR>at java.lang.reflect.Method.invoke(Method.java:498)<CR>at com.pega.pegarules.internal.bootstrap.PRBootstrap.invokeMethod(PRBootstrap.java:370)<CR>at com.pega.pegarules.internal.bootstrap.PRBootstrap.invokeMethodPropagatingThrowable(PRBootstrap.java:411)<CR>at com.pega.pegarules.boot.internal.extbridge.AppServerBridgeToPega.invokeMethodPropagatingThrowable(AppServerBridgeToPega.java:224)<CR>at com.pega.pegarules.boot.internal.extbridge.AppServerBridgeToPega.invokeMethod(AppServerBridgeToPega.java:273)<CR>at com.pega.pegarules.internal.web.servlet.WebStandardBoot.doPost(WebStandardBoot.java:121)<CR>at com.pega.pegarules.internal.web.servlet.WebStandardBoot.doGet(WebStandardBoot.java:92)<CR>at javax.servlet.http.HttpServlet.service(HttpServlet.java:734)<CR>at javax.servlet.http.HttpServlet.service(HttpServlet.java:847)<CR>at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:295)<CR>at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:214)<CR>at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:231)<CR>at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:149)<CR>at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:420)<CR>at org.jboss.as.web.session.ClusteredSessionValve.handleRequest(ClusteredSessionValve.java:134)<CR>at org.jboss.as.web.session.ClusteredSessionValve.invoke(ClusteredSessionValve.java:99)<CR>at org.jboss.as.web.session.JvmRouteValve.invoke(JvmRouteValve.java:92)<CR>at org.jboss.as.web.session.LockingValve.invoke(LockingValve.java:64)<CR>at org.jboss.as.web.security.SecurityContextAssociationValve.invoke(SecurityContextAssociationValve.java:169)<CR>at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:150)<CR>at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:97)<CR>at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:102)<CR>at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:344)<CR>at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:854)<CR>at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.process(Http11Protocol.java:653)<CR>at org.apache.tomcat.util.net.JIoEndpoint$Worker.run(JIoEndpoint.java:926)<CR>at java.lang.Thread.run(Thread.java:748)<CR>]*
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