Question

2
Replies
21
Views
 Harshitha Komarla Rajashekar (HarshithaK6180)
HCL Technologies Pvt Ltd

HCL Technologies Pvt Ltd
IN
HarshithaK6180 Member since 2020 2 posts
HCL Technologies Pvt Ltd
Posted: November 25, 2020
Last activity: December 2, 2020
Posted: 25 Nov 2020 2:13 EST
Last activity: 2 Dec 2020 1:33 EST

Unable to see the contents on click of Navigation Menu icons

Report

Unable to see the contents on click of Navigation Menu icons

 

Onclick of Case types, no content is displayed.

***Edited by Moderator: Pooja Gadige to move from Pega Academy to Product, add product details tag, platform capability tag***
Pega Automated Unit Testing Pega Platform Cloud Services User Experience
Reply
Posted: 6 months ago
Posted: 2 Dec 2020 1:33 EST
Praveen Puri (PraveenPuri)
Coforge Limited
Praveen Puri
Coforge Limited
AU
Report

This issue may happen on chrome, if you are using touchscreen.

Try following steps to disable touch events in Chrome and retry the menus:

  • Open Chrome and type chrome://flags/ in the address bar to search for experimental features.
  • Search for Enable resampling input events and click on Enable touch events > Disabled.
  • If you do not find Enable resampling input events flag, search for Touch UI Layout and disable that.
  • If you do not find Touch UI Layout search for Touch Events API and disable that.

The touch event flag may depend upon your chrome version. Restart chrome and retry.

Hope this helps.

Reply