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Ajay Sarangi (AjayS827)
New Vision Software Ltd

New Vision Software Ltd
IN
AjayS827 Member since 2021 1 post
New Vision Software Ltd
Posted: 3 weeks 1 day ago
Last activity: 2 weeks 1 day ago
Posted: 8 Jul 2021 1:45 EDT
Last activity: 15 Jul 2021 2:47 EDT

Unable to see lead routing section

Issue 1: Unable to configure lead routing rules as visibility condition ".pzIsAutoGenerated=='true'" of "BusinessLogicConditions" section is not satisfying.

what is the purpose of pzIsAutoGenerated property and how does it set.

Steps to reproduce:

1. Create a sales operation operator

2. Login with sales operation and from navigation panel select Tools.

3. From tools select "Lead Routing"

Expected result: Lead Routing section should be visible

Actual result: Lead Routing section is not visible.

 

Issue 2: After the removing the OOTB visibility condition, Sales operation able to see the lead routing section and configure the lead routing rules but newly created Leads thats matches the lead routing condition is not routing to appropriate worklist or work queue.

Where does these lead routing rules get save? Is there any other configuration we have to do for Lead routing feature.

 

Pega Sales Automation 8.5 Low-Code App Development App Studio Insurance System Architect