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Phalanx Consultancy Limited
Posted: 6 months ago
Last activity: 6 months 1 week ago
Unable to see the registered courses
Hi,
I am facing an issue where all of my registered courses vanished from My Learning. I had many in progress items which I was intending to finish. Can someone kindly guide what went wrong and what I can do to solve it? Tried sending a mail to support@pega.com but I was advised to Community Support.
Posted: 6 months ago
Posted: 6 months ago
When you encounter an unexpected issue (for example, missing courses, exercises, lessons, or elements on a page), this is often because the cached content in your browser has not updated properly. To refresh your content, try this generic troubleshooting technique:
- Log out from all Academy/Community/Pega.com related sessions.
- Clear your browser caches and cookies.
- Restart your browser and log back in.
If that does not resolve the issue:
- Try a private browsing session, or
- Try a different browser
If the issue persists, contact SelfStudySupport@pega.com.
I had the same problem on Google Chrome. However, when I accessed Pega Academy on Edge, the page displayed properly.