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Posted: December 2, 2015
Last activity: December 14, 2015
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Unable to see SR's associated to other accounts at my support portal.
Unable to see SR's associated to other accounts at my support portal.
i am trying to go through SRs associated to my client account IBRD ,but system is not displaying SRs other than my account "Pegasystems'
On the My Support Portal home page, click on the "My Accounts" link:
Here you should be able to affiliate yourself with other accounts, after which you should see SRs for that account appear.