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Sayantan Chowdhury (SCHOWDHURY)
Cognizant Technology Solutions

Cognizant Technology Solutions
IN
SCHOWDHURY Member since 2011 3 posts
Cognizant Technology Solutions
Posted: June 8, 2016
Last activity: January 7, 2017
Posted: 8 Jun 2016 14:59 EDT
Last activity: 7 Jan 2017 14:23 EST
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unable to send email from 7.1.9 PVS

Hi,


I am not being able to send email from the PRPC 7.1.9 PVS system.


I have setup the sender part of the Email Account as follows -


Host(smtp)   :   smtp.gmail.com


port : 465


Use SMTPS : checked


user id : My gmail id


Upon clicking 'Test Connectivity' , I am seeing the following message -


Message


Exception caught connecting to email server; java.net.UnknownHostException: vapp: vapp: unknown error


Hi,

I am not being able to send email from the PRPC 7.1.9 PVS system.

I have setup the sender part of the Email Account as follows -

Host(smtp)   :   smtp.gmail.com

port : 465

Use SMTPS : checked

user id : My gmail id

Upon clicking 'Test Connectivity' , I am seeing the following message -

Message

Exception caught connecting to email server; java.net.UnknownHostException: vapp: vapp: unknown error
 
Steps performed
 
Step
Result
Establish session for email server Fail
Obtain transport object Not attempted
Connect to email server Not attempted
Disconnect

The network adapter in oracle virtualbox is set as ''Host only adapter'. If I try to switch it to 'Bridged Adapter' then I am not being able to connect to pega application.

Could you please help.

Thanks.

***Updated by moderator: Lochan to move from PSC to Pega Academy*** 

Pega Customer Service Data Integration Pega Academy
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