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PravinM Member since 2018 40 posts
Hoverstate
Posted: 1 year ago
Last activity: 1 year 8 months ago
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Unable to synchronize on requestor within 120 Sec

Hi,

We are seeing the below exception in pega logs.

com.pega.pegarules.pub.context.RequestorLockException
com.pega.pegarules.pub.context.RequestorLockException: Unable to synchronize on requestor HEHCCVZ7ZB71OP33CKR6DIHIFTTGM3IAY within 120 seconds: (thisThread = WebContainer : 24) (originally locked by = WebContainer : 14) (finally locked by = WebContainer : 0)
at com.pega.pegarules.session.internal.PRSessionProviderImpl.throwRequestorLockException(PRSessionProviderImpl.java:1520) ~[prprivate.jar:?]
at com.pega.pegarules.session.internal.PRSessionProviderImpl.getLockOnRequestor(PRSessionProviderImpl.java:1504) ~[prprivate.jar:?]
at com.pega.pegarules.session.internal.PRSessionProviderImpl.doWithRequestorLocked(PRSessionProviderImpl.java:1061) ~[prprivate.jar:?]
at com.pega.pegarules.session.internal.PRSessionProviderImpl.doWithRequestorLocked(PRSessionProviderImpl.java:930) ~[prprivate.jar:?]
at com.pega.pegarules.session.external.engineinterface.service.EngineAPI.processRequest(EngineAPI.java:336) ~[prenginext.jar:?]
at com.pega.pegarules.session.internal.engineinterface.service.HttpAPI.invoke(HttpAPI.java:854) ~[prprivate.jar:?]
at com.pega.pegarules.session.internal.engineinterface.etier.impl.EngineImpl._invokeEngine_privact(EngineImpl.java:331) ~[prprivate.jar:?]
at com.pega.pegarules.session.internal.engineinterface.etier.impl.EngineImpl.invokeEngine(EngineImpl.java:274) ~[prprivate.jar:?]
at com.pega.pegarules.session.internal.engineinterface.etier.ejb.EngineBean.invokeEngine(EngineBean.java:225) ~[prprivate.jar:?]
at sun.reflect.GeneratedMethodAccessor84.invoke(Unknown Source) ~[?:?]
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:55) ~[?:1.8.0-internal]
at java.lang.reflect.Method.invoke(Method.java:508) ~[?:2.6 (04-27-2016)]
at com.pega.pegarules.internal.bootstrap.PRBootstrap.invokeMethod(PRBootstrap.java:370) ~[prbootstrap-7.3.1-218.jar:7.3.1-218]
at com.pega.pegarules.internal.bootstrap.PRBootstrap.invokeMethodPropagatingThrowable(PRBootstrap.java:411) ~[prbootstrap-7.3.1-218.jar:7.3.1-218]
at com.pega.pegarules.boot.internal.extbridge.AppServerBridgeToPega.invokeMethodPropagatingThrowable(AppServerBridgeToPega.java:224) ~[prbootstrap-api-7.3.1-218.jar:7.3.1-218]
at com.pega.pegarules.boot.internal.extbridge.AppServerBridgeToPega.invokeMethodPropagatingException(AppServerBridgeToPega.java:246) ~[prbootstrap-api-7.3.1-218.jar:7.3.1-218]
at com.pega.pegarules.internal.etier.ejb.EngineBeanBoot.invokeEngine(EngineBeanBoot.java:168) ~[prbeans.jar:7.3.1-218]
at com.pega.pegarules.internal.etier.interfaces.EJSLocalStatelessEngineBMT_f2439d86.invokeEngine(Unknown Source) ~[prbeans.jar:7.3.1-218]
at com.pega.pegarules.priv.context.JNDIEnvironment.invokeEngineInner(JNDIEnvironment.java:278) ~[prpublic.jar:?]
at com.pega.pegarules.priv.context.JNDIEnvironment.invokeEngine(JNDIEnvironment.java:223) ~[prpublic.jar:?]
at com.pega.pegarules.web.impl.WebStandardImpl.makeEtierRequest(WebStandardImpl.java:678) ~[prwebj2ee.jar:?]
at com.pega.pegarules.web.impl.WebStandardImpl.doPost(WebStandardImpl.java:394) ~[prwebj2ee.jar:?]
at sun.reflect.GeneratedMethodAccessor97.invoke(Unknown Source) ~[?:?]
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:55) ~[?:1.8.0-internal]
at java.lang.reflect.Method.invoke(Method.java:508) ~[?:2.6 (04-27-2016)]
at com.pega.pegarules.internal.bootstrap.PRBootstrap.invokeMethod(PRBootstrap.java:370) ~[prbootstrap-7.3.1-218.jar:7.3.1-218]
at com.pega.pegarules.internal.bootstrap.PRBootstrap.invokeMethodPropagatingThrowable(PRBootstrap.java:411) ~[prbootstrap-7.3.1-218.jar:7.3.1-218]
at com.pega.pegarules.boot.internal.extbridge.AppServerBridgeToPega.invokeMethodPropagatingThrowable(AppServerBridgeToPega.java:224) ~[prbootstrap-api-7.3.1-218.jar:7.3.1-218]
at com.pega.pegarules.boot.internal.extbridge.AppServerBridgeToPega.invokeMethod(AppServerBridgeToPega.java:273) ~[prbootstrap-api-7.3.1-218.jar:7.3.1-218]
at com.pega.pegarules.internal.web.servlet.WebStandardBoot.doPost(WebStandardBoot.java:129) ~[prbootstrap-api-7.3.1-218.jar:7.3.1-218]
at com.pega.pegarules.internal.web.servlet.WebStandardBoot.doGet(WebStandardBoot.java:100) ~[prbootstrap-api-7.3.1-218.jar:7.3.1-218]
at javax.servlet.http.HttpServlet.service(HttpServlet.java:687) ~[javax.j2ee.servlet.jar:?]
at javax.servlet.http.HttpServlet.service(HttpServlet.java:790) ~[javax.j2ee.servlet.jar:?]
at com.ibm.ws.webcontainer.servlet.ServletWrapper.service(ServletWrapper.java:1235) ~[com.ibm.ws.webcontainer.jar:?]
at com.ibm.ws.webcontainer.servlet.ServletWrapper.handleRequest(ServletWrapper.java:779) ~[com.ibm.ws.webcontainer.jar:?]
at com.ibm.ws.webcontainer.servlet.ServletWrapper.handleRequest(ServletWrapper.java:478) ~[com.ibm.ws.webcontainer.jar:?]
at com.ibm.ws.webcontainer.servlet.ServletWrapperImpl.handleRequest(ServletWrapperImpl.java:178) ~[com.ibm.ws.webcontainer.jar:?]
at com.ibm.ws.webcontainer.filter.WebAppFilterManager.invokeFilters(WebAppFilterManager.java:1124) ~[com.ibm.ws.webcontainer.jar:?]
at com.ibm.ws.webcontainer.servlet.CacheServletWrapper.handleRequest(CacheServletWrapper.java:82) ~[com.ibm.ws.webcontainer.jar:?]
at com.ibm.ws.webcontainer.WebContainer.handleRequest(WebContainer.java:963) ~[com.ibm.ws.webcontainer.jar:?]
at com.ibm.ws.webcontainer.WSWebContainer.handleRequest(WSWebContainer.java:1817) ~[com.ibm.ws.webcontainer.jar:?]
at com.ibm.ws.webcontainer.channel.WCChannelLink.ready(WCChannelLink.java:382) ~[com.ibm.ws.webcontainer.jar:?]
at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.handleDiscrimination(HttpInboundLink.java:465) ~[com.ibm.ws.runtime.jar:?]
at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.handleNewRequest(HttpInboundLink.java:532) ~[com.ibm.ws.runtime.jar:?]
at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.processRequest(HttpInboundLink.java:318) ~[com.ibm.ws.runtime.jar:?]
at com.ibm.ws.http.channel.inbound.impl.HttpICLReadCallback.complete(HttpICLReadCallback.java:88) ~[com.ibm.ws.runtime.jar:?]
at com.ibm.ws.tcp.channel.impl.AioReadCompletionListener.futureCompleted(AioReadCompletionListener.java:175) ~[com.ibm.ws.runtime.jar:?]
at com.ibm.io.async.AbstractAsyncFuture.invokeCallback(AbstractAsyncFuture.java:217) ~[com.ibm.ws.runtime.jar:?]
at com.ibm.io.async.AsyncChannelFuture.fireCompletionActions(AsyncChannelFuture.java:161) ~[com.ibm.ws.runtime.jar:?]
at com.ibm.io.async.AsyncFuture.completed(AsyncFuture.java:138) ~[com.ibm.ws.runtime.jar:?]
at com.ibm.io.async.ResultHandler.complete(ResultHandler.java:204) ~[com.ibm.ws.runtime.jar:?]
at com.ibm.io.async.ResultHandler.runEventProcessingLoop(ResultHandler.java:816) ~[com.ibm.ws.runtime.jar:?]
at com.ibm.io.async.ResultHandler$2.run(ResultHandler.java:905) ~[com.ibm.ws.runtime.jar:?]
at com.ibm.ws.util.ThreadPool$Worker.run(ThreadPool.java:1909) ~[com.ibm.ws.runtime.jar:?]
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