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Jeremy Rochon (JeremyR4)
Segue Technologies Inc

Segue Technologies Inc
US
JeremyR4 Member since 2019 14 posts
Segue Technologies Inc
Posted: April 11, 2019
Last activity: April 26, 2019
Posted: 11 Apr 2019 10:37 EDT
Last activity: 26 Apr 2019 11:42 EDT
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Unable to test connection to database during Pega 8.2.1 installation

Hello,

I am having trouble testing the connection to the database during the Pega Platform Install via the IUA, I looked into the log files and found the error below. I have also attached a screenshot of Step 2 of the IUA. Please advise.

Exception in thread "AWT-EventQueue-0" java.lang.NoClassDefFoundError: javax/xml/bind/DatatypeConverter
at com.microsoft.sqlserver.jdbc.SQLServerConnection.sendLogon(SQLServerConnection.java:4098)
at com.microsoft.sqlserver.jdbc.SQLServerConnection.logon(SQLServerConnection.java:3160)
at com.microsoft.sqlserver.jdbc.SQLServerConnection.access$100(SQLServerConnection.java:43)
at com.microsoft.sqlserver.jdbc.SQLServerConnection$LogonCommand.doExecute(SQLServerConnection.java:3123)
at com.microsoft.sqlserver.jdbc.TDSCommand.execute(IOBuffer.java:7505)
at com.microsoft.sqlserver.jdbc.SQLServerConnection.executeCommand(SQLServerConnection.java:2445)
at com.microsoft.sqlserver.jdbc.SQLServerConnection.connectHelper(SQLServerConnection.java:1981)
at com.microsoft.sqlserver.jdbc.SQLServerConnection.login(SQLServerConnection.java:1628)
at com.microsoft.sqlserver.jdbc.SQLServerConnection.connectInternal(SQLServerConnection.java:1459)
at com.microsoft.sqlserver.jdbc.SQLServerConnection.connect(SQLServerConnection.java:773)
at com.microsoft.sqlserver.jdbc.SQLServerDriver.connect(SQLServerDriver.java:1168)
at com.pega.pegarules.util.deploy.JDBCUtils$ClassLoaderDriverProxy.connect(JDBCUtils.java:56)
at java.sql/java.sql.DriverManager.getConnection(DriverManager.java:677)
at java.sql/java.sql.DriverManager.getConnection(DriverManager.java:189)
at com.pega.pegarules.util.deploy.JDBCUtils.getConnection(JDBCUtils.java:208)
at com.pega.pegarules.util.deploy.JDBCUtils.tryConnection(JDBCUtils.java:218)
at com.pega.pegarules.util.deploy.DatabaseContentsChecker.checkDatabaseContents(DatabaseContentsChecker.java:58)
at org.tp23.antinstaller.renderer.swing.TestConnectionButtonRenderer$1.actionPerformed(TestConnectionButtonRenderer.java:125)
at java.desktop/javax.swing.AbstractButton.fireActionPerformed(AbstractButton.java:1967)
at java.desktop/javax.swing.AbstractButton$Handler.actionPerformed(AbstractButton.java:2308)
at java.desktop/javax.swing.DefaultButtonModel.fireActionPerformed(DefaultButtonModel.java:405)
at java.desktop/javax.swing.DefaultButtonModel.setPressed(DefaultButtonModel.java:262)
at java.desktop/javax.swing.plaf.basic.BasicButtonListener.mouseReleased(BasicButtonListener.java:279)
at java.desktop/java.awt.Component.processMouseEvent(Component.java:6632)
at java.desktop/javax.swing.JComponent.processMouseEvent(JComponent.java:3342)
at java.desktop/java.awt.Component.processEvent(Component.java:6397)
at java.desktop/java.awt.Container.processEvent(Container.java:2263)
at java.desktop/java.awt.Component.dispatchEventImpl(Component.java:5008)
at java.desktop/java.awt.Container.dispatchEventImpl(Container.java:2321)
at java.desktop/java.awt.Component.dispatchEvent(Component.java:4840)
at java.desktop/java.awt.LightweightDispatcher.retargetMouseEvent(Container.java:4918)
at java.desktop/java.awt.LightweightDispatcher.processMouseEvent(Container.java:4547)
at java.desktop/java.awt.LightweightDispatcher.dispatchEvent(Container.java:4488)
at java.desktop/java.awt.Container.dispatchEventImpl(Container.java:2307)
at java.desktop/java.awt.Window.dispatchEventImpl(Window.java:2762)
at java.desktop/java.awt.Component.dispatchEvent(Component.java:4840)
at java.desktop/java.awt.EventQueue.dispatchEventImpl(EventQueue.java:772)
at java.desktop/java.awt.EventQueue$4.run(EventQueue.java:721)
at java.desktop/java.awt.EventQueue$4.run(EventQueue.java:715)
at java.base/java.security.AccessController.doPrivileged(AccessController.java:389)
at java.base/java.security.ProtectionDomain$JavaSecurityAccessImpl.doIntersectionPrivilege(ProtectionDomain.java:85)
at java.base/java.security.ProtectionDomain$JavaSecurityAccessImpl.doIntersectionPrivilege(ProtectionDomain.java:95)
at java.desktop/java.awt.EventQueue$5.run(EventQueue.java:745)
at java.desktop/java.awt.EventQueue$5.run(EventQueue.java:743)
at java.base/java.security.AccessController.doPrivileged(AccessController.java:389)
at java.base/java.security.ProtectionDomain$JavaSecurityAccessImpl.doIntersectionPrivilege(ProtectionDomain.java:85)
at java.desktop/java.awt.EventQueue.dispatchEvent(EventQueue.java:742)
at java.desktop/java.awt.EventDispatchThread.pumpOneEventForFilters(EventDispatchThread.java:203)
at java.desktop/java.awt.EventDispatchThread.pumpEventsForFilter(EventDispatchThread.java:124)
at java.desktop/java.awt.EventDispatchThread.pumpEventsForHierarchy(EventDispatchThread.java:113)
at java.desktop/java.awt.EventDispatchThread.pumpEvents(EventDispatchThread.java:109)
at java.desktop/java.awt.EventDispatchThread.pumpEvents(EventDispatchThread.java:101)
at java.desktop/java.awt.EventDispatchThread.run(EventDispatchThread.java:90)
Caused by: java.lang.ClassNotFoundException: javax.xml.bind.DatatypeConverter
at java.base/java.net.URLClassLoader.findClass(URLClassLoader.java:436)
at java.base/java.lang.ClassLoader.loadClass(ClassLoader.java:588)

Best,

Jay

***Edited by Moderator Marissa to update platform capability tags; add SR Details****

Pega Platform System Administration Installation and Deployment Data Integration Support Case Exists
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