Question
Capgemini BV
NL
Last activity: 20 Dec 2017 16:35 EST
unable to upload exercise C-746-EnvironmentSetup.zip
I am trying to upload C-746-EnvironmentSetup.zip to setup the environment for further exercise, however, I do not get the option like Application->Distribution->import. When I click at the Designer Studio tab, I do see the drop down menu with the first opetion as Application, however I do not see any further drill down of the menu. What can be the issue?
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Rahul Choudhary -
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Accepted Solution
Pegasystems Inc.
NL
Sanjeev
There is a solution to this issue on Google Chrome. Please go through the following thread:
Regards
Guru
Capgemini BV
NL
The cause of the problem is Google Chrome browser. It works with Internet Explorer. It would be nice if it also works on Chrome as IE makes my laptop terribly slow and I hate using it,
Accepted Solution
Pegasystems Inc.
NL
Sanjeev
There is a solution to this issue on Google Chrome. Please go through the following thread:
Regards
Guru
Capgemini BV
NL
Thanks, this patch seems to make Pega work on Chrome browser
Accenture
US
I experienced this problem in different browsers. The drop down menus are unavailable except in IE 11 (not Microsoft Edge) browser when this happens. Also make sure you have admin privileges on your machine - sometimes the IE 11 browser might ask you to install .cab files.
Capgemini BV
NL
Thanks for your remarks. I was actually using Microsoft Edge and by mistake mentioned it as IE. However, I got this tip to disable TouchEvent API for Chrome browser and it started working..
Pegasystems Inc.
NL
Sanjeev,
Thanks for reaching out.
It sounds like the problem you are experiencing is related to using a function for the first time. Please give the fresh clou-based exercise system a couple of seconds to initialize itself and try again. (This is why it worked the secon time using a different browser. You would have experienced the same thing using the same browser)
BTW, the preferred browser to use is Google Chrome.
Marco.
Capgemini BV
NL
The problem was not temporary but persisted forever. However, a patch to disable TouchEvents API for Google Chrome browser did the trick,