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Chris Keating (ChrisK78)
Wellcare

Wellcare
US
ChrisK78 Member since 2015 5 posts
Wellcare
Posted: June 21, 2017
Last activity: September 18, 2017
Posted: 21 Jun 2017 12:49 EDT
Last activity: 18 Sep 2017 8:54 EDT
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Unable to use Actions on a Child Item

We are creating a sub case and routing it onward. When the recipient wishes to act upon the item, via a Flow action or Local action, we get the following error "Local actions are available only when you are performing the assignment". They're in the perform harness, so in theory that shouldn't matter. Anyone have a tip to overcome this?

I saw the article at https://pdn.pega.com/support-articles/local-actions-are-not-available but I didn't see that applying to us in this case. It doesn't matter where in the flow we are, we get the same issues.

Case Management User Experience
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