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Brahmesh@ Member since 2013 146 posts
Capgemini
Posted: 8 months ago
Last activity: 6 months 2 weeks ago

Understanding ProcessServiceQueue schedules

All service requests are being processed asynchronously (Queue on error) to handle the case locking issues , but how do we configure an interval for each iteration

The Maximum number of execution attempt is configured as 3 in Service Request Processor data instance but all three attempts are happening within a minute even through OOTB ProcessServiceQueue agent is configured to execute for 5 mins and running in only one node .

<rowdata REPEATINGINDEX="1"> <pxObjClass>Embed-QueueErrorDetails</pxObjClass> <pxErrorMessage>Fail Cannot obtain a lock on instance myorg-app-work L-XXXXXX, as Requestor HN5KQPIYU3JIADC2MZL6D8B5PI3R0HISRA already has the lock</pxErrorMessage> <pxErrorDateTime>20200220T123943.606 GMT</pxErrorDateTime> <pyAttempt>1</pyAttempt> <pxTraceList>[]</pxTraceList> <pxAuthDetails>

rowdata REPEATINGINDEX="2"> <pxObjClass>Embed-QueueErrorDetails</pxObjClass> <pxErrorMessage>Fail Cannot obtain a lock on instance myorg-app-work L-XXXXXX, as Requestor HN5KQPIYU3JIADC2MZL6D8B5PI3R0HISRA already has the lock</pxErrorMessage> <pxErrorDateTime>20200220T123944.403 GMT</pxErrorDateTime> <pyAttempt>2</pyAttempt>

<rowdata REPEATINGINDEX="3"> <pxObjClass>Embed-QueueErrorDetails</pxObjClass> <pxErrorMessage>Fail Cannot obtain a lock on instance myorg-app-work L-XXXXXX, as Requestor HN5KQPIYU3JIADC2MZL6D8B5PI3R0HISRA already has the lock</pxErrorMessage> <pxErrorDateTime>20200220T123945.196 GMT

 

***Edited by Moderator Marissa to update platform capability tags; update SR Details****

Pega Platform 7.3.1 Data Integration Java and Activities System Administration Case Management Financial Services SR Created
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