Posted: 15 Nov 2016 8:43 EST Last activity: 1 May 2017 18:34 EDT
Unfinished assignments were cleaned up by the system in the audit
What does it mean 'Unfinished assignments were cleaned up by the system after the completion of Approval Rejection'? What are the underlying changes in the sytem by the agent at this particular moment from the perspective of database change?
***Updated by moderator: Lochan to add Categories***
I believe this message is coming from Bulk processing job. When a bulk processing job is stalled (see usage), you have an interval which is used to wait before finishing up the job and declaring all unfinished assignments skipped.
On further research, it is apparent that Architects could control whether 'clean-up of unfinished assignments' will happen or not. However, pzProcessResolutionStage does not seem to be controlling the Case Audit message in question, apart from the instruction itself that enables PRPC to clean these up. Here I am specifically referring the same activity (version 07-10-25).
Perhaps, it would have been super-ideal for History-Add method to have a pre-condition enabled, to check if there were any unfinished assignments at all before proceeding to further to insert the note into History.