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Alexis Jonathan Hernandez Martinez (AlexisJonathanH6481)
Capgemini

Capgemini
MX
AlexisJonathanH6481 Member since 2021 4 posts
Capgemini
Posted: May 12, 2021
Last activity: May 15, 2021
Posted: 12 May 2021 18:17 EDT
Last activity: 15 May 2021 10:50 EDT

unlock a case

it is possible to unlock a case that is being used by another user. I already tried with Page-Unlock, Obj-Refresh-And-Lock, WorkUnlock and ReleaseLock but I get this error: 

 Cannot obtain a lock...........already has the lock 
***Edited by Moderator Marissa to update Platform Capability tags****
Pega Platform 8.2.5 Case Management System Architect