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Bhargav Putumbaka (BhargavP2852)

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BhargavP2852 Member since 2016 35 posts
Posted: May 15, 2020
Last activity: May 16, 2020
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Unlock work object using activity

Hello,

 

How to unlock a work object using using if I have PZINSKEY of the work object?

 

Can i use workUnlock?

If yes where to given my PZINSKEY in parameter of workunlock as I did not see workunlock has pzinskey parameter

 

Version: 7.2.1

Pega Platform 7.2.1 Case Management User Experience
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Posted: 8 months ago
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Hari Priya Yerram (yerrh)
PEGA
System Architect
Pegasystems Inc.
IN
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Hi,

You can try setting the pzInsKey to additionalHandle parameter

Posted: 8 months ago
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Bhargav Putumbaka (BhargavP2852)

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I tried but giving error : lock cannot be obtained as it was locked by some other user like error message

Posted: 8 months ago
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Hari Priya Yerram (yerrh)
PEGA
System Architect
Pegasystems Inc.
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Could you please share the use case and configuration screenshots.

 

Accepted Solution

Posted: 8 months ago
Updated: 8 months ago
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Pavan Kalyan Kanaparthi (kanap2)
PEGA
System Architect
Pegasystems Inc.
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If you mention the pyWorkPage as a step page when calling workUnlock activity, it will automatically take the pzInskey and unlock it.
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