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nagamani nalabolu (Nagamani20)
The Nielsen Company

The Nielsen Company
US
Nagamani20 Member since 2019 2 posts
The Nielsen Company
Posted: March 25, 2020
Last activity: December 31, 2020

Unread Notification count not displaying for new Notification

We have requirement to display Notifications to user on Desktop, which has message to work on specific case.

To achieve this requirement, I have created Notification rule and refer it in Send Notification flow shape. Notification message sending to user, but when ever new message comes, unread message count is not displaying.

To display notification message I am using section: pyUnreadNotificationsCount.

 

Can you please help on this

***Edited by Moderator: Pallavi to update platform capability tags***  

Pega Platform 7.4 Enterprise Application Development Dev/Designer Studio User Experience Other Industry Senior System Architect