Fred Goldbach (FredG487)
Highmark Health
Architect, Pega Center of Excellence
Highmark Health
FredG487 Member since 2009 37 posts
Highmark Health
Posted: August 22, 2019
Last activity: January 22, 2020
Posted: 22 Aug 2019 13:45 EDT
Last activity: 22 Jan 2020 1:57 EST

Unrecognized MS Word version for generating Application Document.

Hello! I have a Pega 8.3 system that I'm accessing via Windows 10 and Office 2013. In the Pega 8.3 system, I go to generate the application document and get the following error.

"Initialization Failed. Unrecognized Microsoft Word version. Only Word 2010, 2007, 2003, 2002, and 2000 are supported."

It generates part of a document and then stops. Any ideas on how to fix this?


***Edited by Moderator: Lochan to tag SR***

Project Delivery Support Case Created
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