Harry Hu (HarryH57)
The Nielsen Company

The Nielsen Company
HarryH57 Member since 2016 11 posts
The Nielsen Company
Posted: October 25, 2016
Last activity: October 26, 2016
Posted: 25 Oct 2016 16:01 EDT
Last activity: 26 Oct 2016 7:28 EDT

Unwanted mobile device keyboard show up on button click and radio button click

This is a question related to  testing on real device (iPhone 6s). When clicking on radio buttons, or regular buttons, sometimes unwanted mobile keyboard shows up. It's impacting user experience badly since it blocks the rest of screen. User has to click "Done" to hide the keyboard.

Not all radio buttons and buttons have this behavior. The issue doesn't always show up on same button. We couldn't find a reason for this behavior. 

Can anyone help? Thanks.

Mobile User Experience
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