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 Venkat Yerredla (VenkatY)
Radial Inc
LSA
Radial Inc
US
VenkatY Member since 2017 7 posts
Radial Inc
Posted: February 19, 2018
Last activity: February 22, 2018
Posted: 19 Feb 2018 8:13 EST
Last activity: 22 Feb 2018 14:50 EST
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Update from 7.2.2 to 7.3.1 issues

The update worked fine in all dev, SIT, UAT environments. The production system is displaying 7.2.2 UI after updated to 7.3.1. We followed the same steps for update in all the environments. Not sure on why 7.2.2 UI is displayed.

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Posted: 3 years ago
Posted: 19 Feb 2018 10:16 EST
Umamaheshwar Reddy Midthuru (Mahesh Midthuru)
PEGA
Senior Software Solutions Engineer
Pegasystems Inc.
US

Hi Venkat,


Could you make sure that your app server is pointing to the updated schemas properly and kindly make sure that you had performed the clear restart of your app server. Did you see any errors in the upgrade logs?


Regards


Mahesh

Accepted Solution

Posted: 3 years ago
Posted: 22 Feb 2018 14:50 EST
Venkat Yerredla (VenkatY)
Radial Inc
LSA
Radial Inc
US

Thank you for your reply Mahesh. Sorry for not updating my query. We have seen this issue because we have restricted UI-KIT-7 ruleset version. It was resolved after application rule updated with proper rule set versions.


Thanks,


Venkat

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