Question3Replies150Views MandarK6 Member since 2013 10 posts Infosys Posted: December 20, 2019Last activity: 2 weeks 3 days ago Update case level SLA dynamicallywe need to update case level goal and dead line after first assignment in flow. Looks like there are OOTB APIs available but all of them are updating SLA setting for corresponding assignment.Any approach to modify case level SLA? Case Management ×Close popoverFacebookTwitterLinkedinEmail Copy Link Copied! Posted: 11 months agoMarcLasserre_GCS PEGA replied to MandarK6Hello, Can you try with Out-Of-The-Box activity called Work-.ActionChangeWorkSLA Posted: 11 months agovetsg PEGA replied to MandarK6Have a look on the below article: https://community1.pega.com/community/pega-product-support/question/update-goal-and-deadline-values-dynamically-sla Posted: 2 weeks agoUpdated: 2 weeks agoDineshReddyMeka LTI replied to MandarK6Use this ootb Activity :ActionChangeWorkSLAPropsuse the SLA rules with property and when we call the ActionChangeWorkSLAProps make sure that u will have the deadline and goal properties for the SLA. It will recalculate the Case level case and sets all the pxurgencywork properties to 0.