Question3Replies218Views×Close popoverMandar Kulkarni (MandarK6) Infosys Infosys US View ProfileSend Message MandarK6 Member since 2013 10 posts Infosys Posted: December 20, 2019Last activity: November 11, 2020Posted: 20 Dec 2019 6:54 ESTLast activity: 11 Nov 2020 6:50 EST Update case level SLA dynamicallywe need to update case level goal and dead line after first assignment in flow. Looks like there are OOTB APIs available but all of them are updating SLA setting for corresponding assignment.Any approach to modify case level SLA? Case Management ×Close popoverFacebookTwitterLinkedinEmail Copy Link Copied! Posted: 1 year agoPosted: 20 Dec 2019 7:41 EST×Close popoverMarc Lasserre (MarcLasserre_GCS) PEGA Principal Software Solutions Engineer PEG FR View ProfileSend MessageMarcLasserre_GCS PEGA replied to MandarK6Hello, Can you try with Out-Of-The-Box activity called Work-.ActionChangeWorkSLA Posted: 1 year agoPosted: 21 Dec 2019 5:41 EST×Close popoverGireesh Vetsa (vetsg) PEGA Senior Technical Solutions Engineer Pegasystems Inc. IN View ProfileSend Messagevetsg PEGA replied to MandarK6Have a look on the below article: https://community1.pega.com/community/pega-product-support/question/update-goal-and-deadline-values-dynamically-sla Posted: 3 months agoUpdated: 3 months agoPosted: 11 Nov 2020 5:32 ESTUpdated: 11 Nov 2020 6:50 EST×Close popoverDinesh Reddy (DineshReddyMeka) LTI System Achitect LTI IN View ProfileSend MessageDineshReddyMeka LTI replied to MandarK6Use this ootb Activity :ActionChangeWorkSLAPropsuse the SLA rules with property and when we call the ActionChangeWorkSLAProps make sure that u will have the deadline and goal properties for the SLA. It will recalculate the Case level case and sets all the pxurgencywork properties to 0.