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MaleeshaW Member since 2019 19 posts
Evonsys
Posted: 10 months ago
Last activity: 10 months 4 weeks ago
Solved

Update a case property after it has been routed to a different user

Hi all,

I have a requirement to allow user 1 to update "Location name" after it has been routed to user 2.

The location name is already filled by User 1 before it was routed to user 2 previously.

My approach is to have a local action from which User 1 can go to the section to update the location again.

Is there any other suitable way to achieve this?

TIA

Pega Platform Low-Code App Development Low-Code App Development Dev/Designer Studio Case Management
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