Question

2
Replies
14
Views
Close popover
Ben Passmore (BenP@QAC)
QA Consulting Services

QA Consulting Services
GB
BenP@QAC Member since 2015 4 posts
QA Consulting Services
Posted: 1 week 5 days ago
Last activity: 1 day 14 hours ago

Update case when retrieved by getnextwork

We have a requirement to set certain flags on a case when its picked up by certain users through getnextwork.

Is there an extension point that we could use as most of the items that do the getting of the work seem to be Final internal rules (e.g. pzOpenAssignmentForGetNextWork / MoveToWorklist)

example 

user1 - flag1

user2 - flag2

user3 - no flag

 

user1 picks up case1 and sets flag1 on case1

user2 picks up case2 and sets flag2 on case2

user3 picks up case3, no flag set

Pega Platform 8.4.1 Case Management Government