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Posted: August 23, 2020
Last activity: August 24, 2020
Update Status for Child Case when status for Parent case is Changed
Hi All,
We have a requirement to update the Child Case status when the status of parent case is changed. Also when we change child case status, it should not effect the parent case case status.
I tried to implement this by opening the case with obj-open-by-handle and updating the status with"UpdateStatus" activity. But unable achieve the output.
Can anyone please help me out to achieve this?
Thanks:)
Hello,
Well I think you are on the right track. Why is not working? Openning child cases to change the status is the correct approach I think. Do you have any error message or anything like that.