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cognizant
Posted: January 17, 2019
Last activity: January 29, 2019
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Update the work basket without using RobotActivity
Hi Pega team
I need help to explore the options to update case status. One way which we know is using RobotActivity method (using SetCompletionStatus). I want to know if there is alternative to this such as using APIs, if so Please let me know what APIs I can use to update Case status on adhoc basis.
Thanks
DP
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Hi,
If you go into Designer Studio and click Resources > Pega API, there is list of available rest services. There is "Update case" PUT /case/{ID} - please take a look, may be it fits your needs.
Here is also generic article demonstrating how to work with Pega API: https://community.pega.com/knowledgebase/articles/getting-started-pega-api-pega-platform-7