Question

3
Replies
192
Views
 Shanmugapriya Balan (ShanmugapriyaB)
HCL Technologies

HCL Technologies
IN
ShanmugapriyaB Member since 2015 7 posts
HCL Technologies
Posted: November 23, 2020
Last activity: December 5, 2020
Posted: 23 Nov 2020 11:14 EST
Last activity: 5 Dec 2020 9:41 EST
Solved

Upgrade From 8.4 to 8.5

Report

Hi All,

       We are trying to upgrade from 8.4 to 8.5. We are using linux 7 with tomcat 9 with jdk 8 and oracle 11g R2. we are using ojdbc8.jar as driver. We have updated the setupdatabase.properties files. On Running the upgrade.sh i am getting the below error

 ERROR   - Could not retrieve the database time

 

Attached is the full log trace.

Has Anyone have faced a similar issue. 

Pega Platform System Administration Technology Services Upgrade
Reply
Posted: 7 months ago
Posted: 2 Dec 2020 6:22 EST
Gowrishankar Ramasamy (GOWRISHANKAR)
PEGA
Sr. Service Assurance Advisor Specialist
Pegasystems Inc.
IN
Report

Hi ShanmugaPriyaB,

 

                 Could you please confirm whether the DB user configured for this upgrade  has all the required privileges. Pleas find mandatory DB privileges in the following upgrade guide.

https://community.pega.com/knowledgebase/documents/pega-platform-85-upgrade-guide-apache-tomcat-and-oracle

Please let us know if this helps.

Thanks,

Gowrishankar.

Reply