Question

2
Replies
46
Views
Anjan Kumar Kandikonda (kandi_ak)
Infosys

Infosys
AU
kandi_ak Member since 2017 13 posts
Infosys
Posted: May 13, 2021
Last activity: 4 weeks 1 day ago
Posted: 13 May 2021 20:47 EDT
Last activity: 16 May 2021 18:38 EDT

Upgrade to 8.5.3 - Restart app server always stuck on loading cache

We have upgraded our application from Pega 7.1.7 to Pega 8.5.3. When we truncate all the cache tables, Pega is up and running cleanly, but if we restart the application server after deploying any war file app server is stuck at below.

2021-05-14 10:01:32,952 [ocalhost-startStop-1] [          ] [                    ] [                    ] (      etier.impl.EngineStartup) INFO    - JVM Information:
2021-05-14 10:01:32,952 [ocalhost-startStop-1] [          ] [                    ] [                    ] (      etier.impl.EngineStartup) INFO    -     Vendor: Oracle Corporation, JVM version: 1.8.0_291
2021-05-14 10:01:32,952 [ocalhost-startStop-1] [          ] [                    ] [                    ] (      etier.impl.EngineStartup) INFO    -     VM Name: Java HotSpot(TM) 64-Bit Server VM(build 1.8.0_291-b10)
2021-05-14 10:01:32,952 [ocalhost-startStop-1] [          ] [                    ] [                    ] (      etier.impl.EngineStartup) INFO    - Host OS Information:
2021-05-14 10:01:32,952 [ocalhost-startStop-1] [          ] [                    ] [                    ] (      etier.impl.EngineStartup) INFO    -     OS: Windows Server 2019, version: 10.0
2021-05-14 10:01:32,952 [ocalhost-startStop-1] [          ] [                    ] [                    ] (      etier.impl.EngineStartup) INFO    -     Architecture: amd64
2021-05-14 10:01:32,952 [ocalhost-startStop-1] [          ] [                    ] [                    ] (      etier.impl.EngineStartup) INFO    - PegaRULES Enterprise Tier 8.5.3
2021-05-14 10:01:32,952 [ocalhost-startStop-1] [          ] [                    ] [                    ] (      etier.impl.EngineStartup) INFO    - PRPC-8.5.3-551: 2021-03-10 14.22 EST
2021-05-14 10:01:32,952 [ocalhost-startStop-1] [          ] [                    ] [                    ] (      etier.impl.EngineStartup) INFO    - Deployed in web tier only
2021-05-14 10:01:32,952 [ocalhost-startStop-1] [          ] [                    ] [                    ] (      etier.impl.EngineStartup) INFO    -                        Servlet container: Tomcat
2021-05-14 10:01:32,952 [ocalhost-startStop-1] [          ] [                    ] [                    ] (      etier.impl.EngineStartup) INFO    -                               Web server: Apache Tomcat/8.5.65
2021-05-14 10:01:32,952 [ocalhost-startStop-1] [          ] [                    ] [                    ] (      etier.impl.EngineStartup) INFO    -                   Web server environment: Tomcat
2021-05-14 10:01:32,952 [ocalhost-startStop-1] [          ] [                    ] [                    ] (      etier.impl.EngineStartup) INFO    -        Web-tier default Engine bean name: EngineBMT
2021-05-14 10:01:32,952 [ocalhost-startStop-1] [          ] [                    ] [                    ] (      etier.impl.EngineStartup) INFO    -     Web to Enterprise tier delegate type: pojo
2021-05-14 10:01:32,952 [ocalhost-startStop-1] [          ] [                    ] [                    ] (      etier.impl.EngineStartup) INFO    - Now starting the PegaRULES Engine...
2021-05-14 10:01:34,339 [ocalhost-startStop-1] [          ] [                    ] [                    ] (      internal.mgmt.PRNodeImpl) WARN    - tier name was not provided. setting it to default
2021-05-14 10:01:36,085 [StartUp-TaskExecutor] [          ] [                    ] [                    ] (ary.ClassMapDatabasePageReader) INFO    - Read 8485 class definitions
2021-05-14 10:01:36,883 [ocalhost-startStop-1] [          ] [                    ] [                    ] (      internal.mgmt.PRNodeImpl) INFO    - Using codeset version and timestamp map: {pega-dsmcode=06-02-20@2012-06-13 13:28:00.0, pdfgen=01-01-01@2015-03-24 17:06:00.0, pega-enginecode=08-05-04@2021-05-12 16:44:00.0, geoprojection=06-01-01@2015-10-29 10:16:00.0, customer=06-01-01@1970-01-01 10:00:00.0}
2021-05-14 10:01:37,727 [StartUp-TaskExecutor] [          ] [                    ] [                    ] (ternal.dictionary.ClassMapImpl) INFO    - ClassMapData is preloaded
2021-05-14 10:01:38,541 [StartUp-TaskExecutor] [          ] [                    ] [                    ] (ternal.dictionary.ClassMapImpl) INFO    - ClassMap initialization completed in 7753 ms
2021-05-14 10:01:38,545 [StartUp-TaskExecutor] [          ] [                    ] [                    ] (  internal.access.DatabaseImpl) INFO    - Database product: Microsoft SQL Server
2021-05-14 10:01:38,545 [StartUp-TaskExecutor] [          ] [                    ] [                    ] (  internal.access.DatabaseImpl) INFO    - Database version: 11.00.7001
2021-05-14 10:01:38,545 [StartUp-TaskExecutor] [          ] [                    ] [                    ] (  internal.access.DatabaseImpl) INFO    - Driver: Microsoft JDBC Driver 6.0 for SQL Server
2021-05-14 10:01:38,545 [StartUp-TaskExecutor] [          ] [                    ] [                    ] (  internal.access.DatabaseImpl) INFO    - Driver version: 6.0.8112.200
2021-05-14 10:01:38,545 [StartUp-TaskExecutor] [          ] [                    ] [                    ] (  internal.access.DatabaseImpl) INFO    - Version of JDBC supported by driver: 4.2
2021-05-14 10:01:39,278 [StartUp-TaskExecutor] [          ] [                    ] [                    ] (  internal.access.DatabaseImpl) INFO    - This system does not support batch ID generation, using legacy ID generation
2021-05-14 10:01:39,934 [StartUp-TaskExecutor] [          ] [                    ] [                    ] (        internal.access.Lister) INFO    - Fetch size for certain Postgres RDB queries is enabled
2021-05-14 10:01:43,555 [StartUp-TaskExecutor] [          ] [                    ] [                    ] (rnal.access.CacheContainerImpl) INFO    - Using the Dynamic Cache Probation Policy - cache after 2 accesses AND with a blob increment of 102400.
2021-05-14 10:01:44,854 [StartUp-TaskExecutor] [          ] [                    ] [                    ] (rnal.access.CacheContainerImpl) INFO    - Using the Dynamic Cache Probation Policy - cache after 2 accesses AND with a blob increment of 102400.
2021-05-14 10:01:44,854 [StartUp-TaskExecutor] [          ] [                    ] [                    ] (rnal.access.CacheContainerImpl) INFO    - Using the Dynamic Cache Probation Policy - cache after 2 accesses AND with a blob increment of 102400.
2021-05-14 10:01:44,854 [StartUp-TaskExecutor] [          ] [                    ] [                    ] (rnal.access.CacheContainerImpl) INFO    - Using the Dynamic Cache Probation Policy - cache after 2 accesses AND with a blob increment of 102400.

 

All the information related to software's are in the above log file.

***Edited by Moderator: Pooja Gadige to change content format from Discussion to Question, add platform capability tag***
Pega Platform 8.5.3 System Administration Upgrades Upgrade